I work for a small company here in Logan. I handle their collections, along with working for a collections agency part of the time. While working in the collections business I come across many interesting people, whether I talk to them on the phone, receive an email from them, or a letter. Everybody has a reason why they aren't paying their bills and they want to tell you. Whether they are going through money troubles or just don't want to pay they will let you know. I often come across some pretty interesting letters and emails, and so I figured I would start a new feature on my blog. When I get an interesting letter I'll throw it on here so you can all see the type of idiots I have to deal with each day at work. The phone calls are always more interesting, but they are also more difficult to relay.
Here is the first of probably many Letters From Work. All spelling errors belong to the person sending the letter, not to me. This is exactly how I received it in the mail, except that I have changed all names and numbers to keep people anonymous:
I was misslrd by a letter so called contract to help me colect a refud of $1,02.09 from the departement of housing and urban development issue of trus
this company missled to help me to recive my refond and to sighn an agreement to help me recover a refunf that i could do on my own with a simmle ducument . I found out truogh federal trade commision at 1-985-655-2500 that i can do this on my own and should send a coppy of my closing of the house i owened 16 years ago directly to them witout having to go through a third party .They, in their letter never disclosed the fact that this matter can be done without any third partys help. All i had to do was to go to the clarks offic eof fayette county of lexington ky. where my house was located and ask for acopy of (ducument) that I have paid off this loan and have clode the deal of selling my house to another family.I was told and thretend by phone that if I do not use them they will turn my name and my wifes name to a colection office and hurt my credit record . the unbeliveable matter was that once I called for a conversation about their help, they automaticaly had all the information about us via computer and shaerd my confidential information repeting it on the telephon of my house. they had no rights to do so. they violated our family privesy by knowing alot of information abooy us. this company is dihonest and does not explain their intention vebaly or in the so called contact that they provid without any ones request. as senior citizion and a retierd person I have been violated adn i was discrminated as a some of that can not speach a good English.I do have an accent but I am well educated to know that this lady named Judy Garland is takeing advatages of others for a so called no need service specily to the elderly people like us.I strongly sugest rhat they should not be able to practice in such an ugly mann and take advatage of citizens of this country. I thank you for your cocideration of an action to stop this practice.
My favorite line: "I am well educated." This is a very good example of the type of person I deal with on a daily basis at work. It is hard to take them serious when they sound like this person. It makes for an interesting job though. Gotta love it!
